先日初めて利用しました。
最初の印象が良くなく(店長らしき人から挨拶もなくこちらから名乗ったら‘あー’の一言)不安が的中しました。
シニア中型犬のシャンプーをお願いしましたが、やった事がないのかと思うくらい雑な仕上がりでした。
確認すると、ブラシの通りは悪く抜け毛も取りきれておらず、結局自分で地道にブラッシングしています。
信じられなかったのは、剃らなくても良い股間辺りの毛がゴッソリなくなっていて(手術でもしたのと言われ)ワンコも気にして舐めてました。足裏も剃りすぎていた様で肉球を舐めてしまい大変でした。
こんな経験は初めてで、今後サロンを探すのを慎重にならざるを得ません。
またHPには｢フリースペースで自由に｣と謳っていたので安心して預けられると思っていたところ、迎えに行った途端泣き叫ぶ声が聞こえ、覗いたらサークルに閉じ込められていました。そんな事なら予約しませんでした。しかもこの状況でも何もせず放ったらかすサロンの方々の神経が分かりません。
文句の一つも言いたかったですが。。。
建物の古さと雑然とした環境も気になりました。
どうやら、新規はあまり歓迎されないのか、常連さんが大事なのかなという印象です。
愛犬には可哀想な事をしました。もう二度と利用しません。

(Translated by Google)
I used their services for the first time recently.
My initial impression was not good (the person who seemed to be the manager didn't greet me, and when I introduced myself, all I got was a simple "Ah"), and my fears were confirmed.
I requested a shampoo for my senior medium-sized dog, but the result was so sloppy it seemed like they'd never done it before.
Upon inspection, I found that the brush hadn't gone through properly, and loose hair hadn't been removed completely, so I ended up having to brush him myself painstakingly.
What I couldn't believe was that the hair around his groin area, which didn't need to be shaved, was completely gone (they asked if he'd had surgery), and my dog ​​was bothered by it and kept licking it. They also seemed to have shaved too much off the soles of his paws, causing him to lick his paw pads, which was a real problem.
This was my first experience like this, and I'll have to be much more careful when choosing a salon in the future.
Furthermore, their website advertised a "free space" where dogs could roam freely, so I thought I could leave my dog ​​there with peace of mind. However, as soon as I went to pick him up, I heard him crying and screaming, and when I peeked in, he was locked in a crate. If I had known that, I wouldn't have made the reservation. Moreover, I can't understand the nerve of the salon staff who did nothing and left him like that in this situation.
I wanted to complain, but... The age of the building and the cluttered environment bothered me.
It seemed like they don't really welcome new customers, and that they value their regulars.
I feel terrible about what happened to my dog. I will never use this place again.

犬をトリミングしてもらいました。
帰って来たら、毛はズタズタ、鼻には傷ができて血が出ておりました。
それを報告した所
「1ヶ月目の新人が行いました。傷に関しては心当たりがない。」との事。

刈り直しを提案して来たが、それ以外は「今後この様なことがない様に心がけます」だけ。

不誠実極まりない対応だと思います。

(Translated by Google)
I had my dog ​​groomed.

When I got home, its fur was tattered, and it had a cut on its nose that was bleeding.

When I reported this, they said,
"A new employee who's only been there for a month did the grooming. We have no idea how the cut could have been caused."

They offered to redo the grooming, but other than that, all they said was, "We'll make sure this doesn't happen again."

I think this is an extremely dishonest response.

いつもシーズー犬のトリミングをお願いしています。
Instagramなどでトリミング中やその後の様子を見せてくれるので、どんなふうに過ごしているのかが分かってとても安心できます。
毎回ふわふわで可愛く仕上げてくださり、帰ってきた瞬間から触り心地が全然違います。
トリミング後もフリースペースでのびのび過ごさせてもらっているようで、犬にとってもとても良い環境だと思います。
これからもぜひお願いしたいトリミングサロンです⭐️

(Translated by Google)
I always have my Shih Tzu groomed here.
They show me how they are doing during and after the grooming session on Instagram and other platforms, so I feel very reassured.
They always leave them looking fluffy and cute, and they feel completely different to the touch from the moment they come home.
After the grooming session, they seem to be able to roam freely in the free space, which I think is a great environment for dogs.
This is a grooming salon I will definitely continue to use in the future⭐️

田邨さんはいつも細かくヒアリングしてくださり、トリミング後の説明もとても丁寧で感謝しております
ただ、オーナーの川口さんの対応は不親切であまり良い印象ではありません
Googleの口コミ投稿でサービスあります

(Translated by Google)
I'm grateful that Mr. Tamura always listens carefully to my concerns and gives very thorough explanations after the grooming session.
However, the owner, Mr. Kawaguchi, is unfriendly and doesn't leave a very good impression.
Their service is listed in a Google review.

いつも細かい要望を聞いてくださり、とても可愛くカットして頂いていて大変満足しています🐶
トリミング後も預かって頂いてとても助かっています。また宜しくお願いします！

(Translated by Google)
I'm very satisfied with the service. They always listen to my requests and give me such a cute cut. 🐶
I also really appreciate the care they provide after the trimming. I look forward to working with you again!

シルバートイプードルでお世話になっています。生まれた時からずっとこちらでトリミングをお願いしています。
いつもふわふわで、とても可愛く仕上げてくださいます。
毎回、季節感のある写真がすごく素敵で待ち受けにするのが楽しみです。
安心してお願いできるトリミングサロンです。

(Translated by Google)
I have a silver toy poodle that I've been getting groomed at here since he was born.
He's always fluffy and looks so cute.
The photos they take every time are lovely and seasonal, and I look forward to using them as my wallpaper.
This is a grooming salon you can trust.

いつもお世話になっております。
今回はハーブパックをお願いしましたが、いつにも増してサラサラでいい香り！
また次回もお願いします！

(Translated by Google)
Thank you for your continued support.
This time I ordered a herb pack, and it was smoother and smelled better than ever!
I'll definitely come again next time!

駅にも行きつけの病院にも近く、トリミング後も預かってもらえてとてもありがたいです。
怖がりなチワワのトリミングをお願いしていますが、担当さんが仲良くしてくださるので感謝しています。

(Translated by Google)
It's close to the station and my favorite hospital, and I'm very grateful that they can look after my dog ​​after it's been groomed.
I have my timid Chihuahua groomed here, but I'm grateful that the staff are friendly with him.

いつも可愛くしていただきありがとうございます。

(Translated by Google)
Thank you for always making me so cute.

もうずーっとお世話になっていて８年目です。うちの🐶きななは大野さんが大好きで、いつも会えるのを楽しみにしています！！チワマルのロングなので手入れが大変な子です。でもいつも丁寧な仕上がりでとっても満足しています(^^)ありがとうございます！！

(Translated by Google)
I've been using your services for 8 years now. My dog ​​Kinana loves Mr. Ohno and always looks forward to seeing him! He has long, long hair that is hard to care for. But he always gets the most careful treatment and I'm very happy with it (^^) Thank you so much!

いつも可愛くしていただきありがとうございます！こちらにお願いするようになってから、伸びてきてもあまり気にならないようになりました✌️これからもよろしくお願い致します。

(Translated by Google)
Thank you for always making my hair look so cute! Since I started ordering from you, I don't mind it growing out as much anymore ✌️I look forward to working with you in the future.

シャンプーをお願いしている1歳のチワワ、夕方まで預かっていただけて、広々したお店の中をフリーで遊ばせてもらえるので犬もリラックスしている様に思います。足裏や爪のカットがとても丁寧で、しばらくきれいなままなので助かります！

(Translated by Google)
I had my one-year-old Chihuahua shampooed, and they looked after him until the evening, letting him play freely in the spacious shop, so he seemed to be relaxed. The paws and nails were trimmed very carefully, so he stayed nice and clean for a while, which was very helpful!

ミニチュアシュナウザーの男の子です。夏頃からお世話になってます。カウンセリングでとても細かく聞いてくださって、仕上がりも希望通りでした。とても丁寧に対応していただいてます。ビビリな子で心配してましたが安心してお預けできます。

(Translated by Google)
I have a male miniature schnauzer. I have been using your services since the summer. You listened to my concerns in detail during the consultation, and the final result was exactly what I wanted. You are very attentive to my needs. I was worried because he is a bit of a timid dog, but now I can leave him with you without worry.

毎回、可愛く仕上げていただいてます。最後に送って下さる写真がとても可愛くて、その度に自分の待受けにしています！

(Translated by Google)
Every time, the work is done so cutely. The photo they send me at the end is so cute, I always use it as my wallpaper!

うちの子の毛質や癖に合わせて、丁寧に要望を聞いてくれます。いつも仕上がりに満足しています。また、自宅ケアやアドバイスも的確です。

(Translated by Google)
They carefully listen to my requests and tailor the treatment to my dog's hair type and habits. I'm always satisfied with the results. They also provide accurate advice on home care.

マルプーの女の子を飼ってから2年近く毎月お世話になっています。カットも写真も可愛くて、家族皆毎月楽しみにしています。
スタッフの皆さんも良い方ばかりでとても優しく、お勧めのトリミングサロンです！

(Translated by Google)
I've been coming to this grooming salon every month for almost two years since I got my female Maltipoo. The cuts and photos are so cute, and my whole family looks forward to them every month.
The staff are all so kind and friendly, I highly recommend this grooming salon!

違うトリミングに通ってましたがあまり仕上がりが気に入らず新しい所を探してこちらに辿り着きました(^^)
いつもありがとうございます♡

(Translated by Google)
I went to a different grooming salon, but I wasn't really happy with the results, so I started looking for a new place and ended up here. (^^)
Thank you as always ♡

スタッフさんがいつも優しくお迎えして下さいます。
可愛い写真も撮ってくれるのも楽しみの１つです。毎月お世話になってます(^^)

(Translated by Google)
The staff always welcome us kindly.
It's also fun to have them take cute photos for us. We appreciate their help every month (^^)

お勧めです！
急な予約も対応してくれます。

(Translated by Google)
Highly recommended! They also accommodate last minute reservations.

いつも丁寧にやっていただいてます！写真も撮ってくれます

(Translated by Google)
They are always so polite! They even take photos for you!

ゴールデンレトリーバーがお世話になっています。いつも丁寧にトリミングしてもらっています。お勧めです。

(Translated by Google)
I have a golden retriever who I'm looking after. He's always given a thorough grooming. I highly recommend this place.

ポメラニアン11歳の男の子です。
オープン当初よりずっとお世話になっています。毎回、可愛い写真を撮って頂けるので楽しみです。

(Translated by Google)
He's an 11-year-old male Pomeranian.
He's been coming to us since we first opened. I always look forward to taking adorable photos.

シニアになってからお世話になってます。13歳ですが年齢よりも若く可愛く、美人さんにしていただいてます！要望にも細かく対応してくださいます。さらにはアドバイスも！店長さん筆頭にスタッフ皆さん優しく、笑顔で対応してくださいますので我が家のワンコも安心して通ってます。オススメのトリミングサロンですよ！

(Translated by Google)
I've been using their services since my dog ​​became a senior. He's 13 years old, but he looks younger and cuter than his age, and they've been so beautiful! They're very attentive to my requests and even give me advice! The manager and all the other staff are kind and always smiling, so I feel at ease when my dog ​​goes there. This is a grooming salon I highly recommend!

ワンきゅうのスタッフさんは皆さん優しくて親切な方ばかりで、ワンちゃんのカットも毎回可愛くしてくれるので、オススメします！

(Translated by Google)
All the staff at Wankyu are kind and friendly, and they always give your dog a cute haircut, so I highly recommend them!

お店の方がとても親切に接して頂けるので、飼い主はもちろんのこと、犬も懐いているので安心して預けることが出来ます。

(Translated by Google)
The staff at the store are very kind, and the dogs as well as the owners are very attached to them, so you can leave your pet there with peace of mind.

いつもワンコを優しく迎え入れてくれます。カットはもちろん、うるツヤパックがオススメ✨フワフワが長く続きます。

(Translated by Google)
They always welcome dogs kindly. In addition to haircuts, I recommend the moist and shiny pack ✨ The fluffy hair lasts for a long time.

ずっとこちらでお世話になっていますが、丁寧で、そしてわんこ達に愛情持って接してくれます。なのでトリミングと聞くと大喜びしています

(Translated by Google)
I have been using this service for a long time, and they are very polite and treat the dogs with love. So I get very excited when I hear about grooming.

他のところに通っていましたが、知り合いにおすすめされてこちらにお世話になっています。
スタッフのみなさん優しく、アットホームな雰囲気です。
いつも丁寧に仕上げてくださり、写真も可愛く撮ってくださりありがとうございます！

(Translated by Google)
I used to go to another salon, but an acquaintance recommended this one so I started coming here.
The staff are all kind and the atmosphere is homey.
Thank you for always finishing my work so carefully and taking such cute photos!

赤ちゃんの時からお世話になっています。スタッフのみなさんとても親切です。毎回丁寧にカットして下さり、お迎えが楽しみです！

(Translated by Google)
I have been using this salon since my baby was a baby. The staff are all very kind. They always give me a careful haircut, and I look forward to bringing my baby home!

スタッフさんが皆さんやさしくてワンコが懐いてます

(Translated by Google)
The staff are all kind and the dogs are very attached to them.